We opened with four clients and one rule: close by the tenth. Ten years on, the rule is the same. A few other things are not.
What we kept
Fixed fees, named accountants and partners who answer their phones. Every one of those costs us something. All of them are why clients stay.
What we would change
We would have opened the audit practice as a separate team from the start. Independence is easier to design than to retrofit.
General information as at October 2026. Not advice for your company: speak to us, or to your own adviser, before you act on it.
